Professional Reporting
Keeping you informed and in control is a key aspect of how we work. We provide clear monthly reports that detail the work we have carried out and provides a clear picture of how your building is tracking.
We have dedicated and professional managers allocated to each of our buildings, creating familiarity and confidence that your building is looked after and meeting the highest standards. Our philosophy is embedded in our culture and forms the core of how we do business at every level.
We approach building management with a customer-centric view, combined with state-of-the-art reporting, regular staff training, data collection and management systems. We develop systems and processes specifically for your building, so you only pay for what you’re getting. You can expect:
Our carefully hand-picked team ensures that every one of our clients receives a personal, hands-on service. We have a 24-hour emergency contact process and an agreed response time for after-hours emergency call outs. All email enquiries are answered within one business day, and non-emergency phone calls receive a response in two hours. Our around-the-clock service is made possible by our after-hours team that undergo extensive training to ensure they can manage any emergency situation and know every building in our portfolio like the back of their hand.
Professional Reporting
Keeping you informed and in control is a key aspect of how we work. We provide clear monthly reports that detail the work we have carried out and provides a clear picture of how your building is tracking.
Transparent Pricing
We strive to create value for money in our service, which is why we develop plans tailored to each building. Our proposals are detailed and transparent, designed to meet your brief and avoid paying for things you don’t need.
A Network of Experts
We’ve curated a contact list of the city’s best contractors that we partner with to care for your building. These include landscapers, cleaners, maintenance contractors, and more.
While we champion creating community atmospheres in all of our buildings, our service goes beyond the day-to-day as we work to improve the value and enhance efficiencies at each site. An example? The simple replacement of Fluro lights to LED lights in common areas can save between 30-40% of a building’s annual electricity cost. Beyond that, our on-site Structure team are also trained to replace lights on common property themselves, saving money on electricians
